Outbond Telemarketing
Lead Generation
R Call Services offers business-oriented lead generation outsourcing services to organizations in India and generates relevant sales leads for their business. Since our inception, we have been offering outsourced lead generation services to our clients and have delivered them a high return on their investments.
Our Call Center Agents are eloquent and target driven. We can maximize your sales by making calls to potential customers. The calls can be made to leads or a database of the public at large.
Customer Satisfaction Surveys
Our Call Center Agents can conduct a methodical survey with people using a questionnaire script. The survey can help you precisely determine the levels of customer satisfaction.
Customer Retention Surveys
A bird in hand is worth two in the bush’ is an old adage which applies perfectly to the business scenario. Because a customer retained, is also worth two in the market.
This is indeed the strategy which the most successful business enterprises employ. They make their customers feel valued by offering them the best service and simply by keeping in touch with them. This crucial loyal customer base helps the company tide over economic uncertainties. Larger the number of your loyal customers, the more will be your assured profit.
Customer Retention Surveys by R Call Services perform this vital function for your enterprise. We give you the best and most authoritative statistics on your loyal customer base.
Our Call Center Agents, at our domestic call center in Delhi NCR, reach out to the database of your customers and quiz them on few basic questions, like ‘how much you would rate the product/service out of 10?’, ‘would you recommend this product/service to your friends, family or colleagues?’ etc.
Upselling/Cross-Selling
Our Call Center Agents can enhance the sales by educating the customer whom they have called. Agents describe additional products/services to the customer, which can complement and value-add to their purchase. This directly increases profitability with the available customer base.
Lead Qualification
Our Call Center Agents can perform the vital function of sifting through the leads to ensure that your sales team works on quality leads only. Carefully qualified leads translate into greater orders and profits.
Appointment Setting
The choice is really yours. Do you want your staff to focus their energies to get a meeting appointment, or prepare to turn this meeting into a business deal?
Making outbound calls to secure an appointment is actually a wearisome process. And unless one is a thorough professional Call Center Agent and a persuasive speaker, one may feel crestfallen if people respond negatively for an appointment.
Outsourcing your Appointment Setting process is the best way for you to ensure a consistent inflow of appointments and a filled schedule.
And R Call Services is the best service provider for it in India.
Our eloquent Agents ensure that your appointment schedule is filled. When you outsource appointment setting services to us, we first gain a complete overview of your product/service and then approach for prospective appointments to further your business. We also coordinate confirmations, rescheduling or cancellations of the appointments. Everything is updated to you in real time.